Privacy Policy

Last Updated: March 21, 2025

1. Introduction

Virtual Playgrounds Inc. DBA Clap prioritizes user privacy. This policy describes our data handling practices at clap.gg.

2. Information Collection

We collect your phone number for verification, video/audio submissions for AI processing, and usage data to enhance platform performance. Personal data is not sold or shared with third parties, except as required for contest operations.

3. Use of Information

We use collected data to verify identities, facilitate contest participation, provide personalized AI-driven feedback, secure user accounts, and deliver opted-in weekly marketing communications.

4. AI Integrations & Consent

Your video and audio submissions are recorded, analyzed, and stored securely by AI systems (OpenAI, Anthropic, Google Gemini, Mistral, ElevenLabs) to evaluate contest participation and feedback.

5. Data Security & Protection

Your data is securely stored using Firebase and Google Cloud Storage with encryption at rest and in transit. Access to your personal data is limited strictly to authorized personnel.

6. Data Sharing

Necessary data is securely shared with AI providers, payment processors, analytics providers, and authentication services strictly under compliant terms.

7. Data Retention

Video/audio submissions are stored for 90 days post-challenge and then deleted. Requests for earlier data deletion should be directed to hey@clap.gg.

8. Your Rights

You may request access, modification, or deletion of your data by contacting hey@clap.gg.

9. Policy Updates

We clearly communicate updates via platform notifications or email.

10. Customer Communication

The communication methods you provide through our contact forms will be used to send information and updates pertaining to our services. It may also be used to respond to your inquiries or other requests. If you opt into our mailing list, you may receive emails that include news, updates, product offerings and service information, and marketing material. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via the contact information below.

11. Contact Information

For privacy-related questions, contact hey@clap.gg.

By registering, you acknowledge you have read, understood, and agreed to these updated Terms & Conditions and Privacy Policy.